Tag Archives: Customer Service

Confirmed: Time REALLY IS Relative

Two popular expressions about “time” are confirmed by just one visit to my local car service center. Continue reading

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A Green Monster has me Feeling Blue…

(If you’re expecting something related to the Red Sox, you can stop reading right now) As a businessman interacting with hundreds of clients, vendors, customers, and other businesses every year, I’m positive he doesn’t remember the 5-minute conversation we had … Continue reading

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